Shipping Info
Domestic wholesale orders are shipped via United Parcel Service (UPS) or US Post office. Shipping charges are based on the weight of your order, your ship to location, and the level of service you choose. We can also utilize your UPS or Fed Ex account number. You can also arrange for your own freight pickup. Larger orders can also be shipped freight. Generally orders in excess of 300 lbs may be less expensive to ship freight. See Wholesale Freight Orders below.
Wholesale orders are shipped Tuesday through Friday only. Orders placed Monday through Thursday generally ship the next business day. Friday orders must be placed before 10AM MST (Mountain Standard Time) to ship Friday, otherwise your order will not ship till Tuesday. Please note that if a holiday lands on a Monday, wholesale orders will not ship out until Wednesday.
Shipping Costs - Our online shopping cart provides you with a choice of available UPS or USPS services for domestic customers and international customers. Shipping costs can be viewed in your cart or on the checkout page. Please add the items you wish to order prior to obtaining a shipping quote as shipping charges are based on the destination as well as the total weight of your order. Our shipping warehouse is located in Sandy, UT and drop ins are welcome. You can pickup your order free of shipping charges by choosing the "Cust Pickup (In Sandy, Utah)" option in the Delivery Method drop down menu.
UPS Delivery Times - Note times below are for domestic ground services and DO NOT include the day you ordered, weekends, or holidays. UPS services are fully trackable. UPS Next Day and Second Day Air shipping will ship the same day if received weekdays before 10 MST; orders received after 10 PM MST will be shipped the following business day. UPS Next Day will be delivered the next business day after order was placed. Second Day will be delivered two business days after order was placed. These times do not include order processing times (up to 48 hours) and exclude weekends, holidays, closings due to extreme weather conditions and other related delays. UPS does not offer UPS Next Day and Second Day Air to all locations; please make sure the address you entered can receive these services before selecting them. If UPS is unable to deliver a Next Day Air package please contact us if you desire a refund and we will make an application for refund and reimburse you for the actual postage (this does not include handling charges). Also note that UPS will NOT deliver to PO Boxes. If you are shipping to a PO box you must call in your order.
U.S. POSTAL SERVICE - If you do not see post office options it may be that services are not available to your selected address or it may have exceeded the weight limit for that service. USPS Priority mail is delivered within 2-4 days and USPS Express mail is delivered within 1-2 days. Please note that those times are approximate and are for domestic shipping only. Times do not include Sundays, the day order was placed, or holidays. Postal service shipments are not trackable, but delivery confirmation is provided.
Wholesale Freight Orders - We have negoiated freight discounts with a number of shipping companies. We can provide you a freight quote for your order, but this is not setup to work on the website. Please call us at 801-566-7579 to make arrangements.
INTERNATIONAL ORDERS - Orders shipped to destinations outside the USA collect customs and duty fees that are not included in our shipping quotes. Please be aware of your local regulations before you order. Priority Mail Express International generally arrives 3-7 days, Priority Mail International orders generally arrive in 7-14 days. First Class International varies by destination and orders may take 5-30 days. If your package is late, please check with your local post office branch, they may be holding your package for collection of customs and duties. For large international orders (i.e. greater than 4 cases or 100 lbs) UPS is generally less expensive and faster than the post office. UPS offers 3 shipping methods. UPS WorldWide Express takes 2-5 business days. UPS WorldWide Expedited takes 3-7 business days. UPS standard (only available for orders shipping to Canada) takes 7-10 business days.
United Kingdom:
We no longer ship to the United Kingdom as the amount of business we do there does not justify the time and expense to collect and pay VAT. We can ship to your state side forwarder.
Puerto Rico:
Priority Mail will take 3-5 days and is generally the most affordable option. For larger orders, UPS could be the best shipping method. Check both options during checkout.
Canada:
The most affordable shipping option will be based on the weight of your order. If it is one box, USPS priority mail international will be the best option. If you order several boxes, UPS will be the cheaper method.
UPS options: UPS WorldWide Expedited takes 3-7 business days and UPS WorldWide Express takes 2-5 days. Both options include brokerage in our displayed shipping price, but duties and taxes are not included. Another option is UPS standard, however our listed price does not include brokerage. UPS will charge you duties, taxes and brokerage before they can deliver. Please be aware of your local regulations before you order.
Mail Options: Priority Mail Express International generally arrives in 3-7 business days, Priority Mail International orders generally arrive in 7-14 business days. First Class International varies by destination and orders may take 5-30 days. If your package is late, please check with your local post office branch. They may be holding your package for collection of customs and duties.
Alaska:
Priority Mail will be the most affordable option. Delivery usually takes 3-5 business days. If order is more than one case or 100 lbs, UPS is an option and may be cheaper (refer back to UPS Ground shipping options).
Hawaii:
Priority Mail will be the most affordable option. Delivery usually takes 3-5 business days. If order is more than one case or 100 lbs, UPS is an option and may be cheaper (refer back to UPS Ground shipping options).
International:
UPS options: UPS WorldWide Express takes 3-7 business days. UPS WorldWide Expedited takes 3-7 business days.
Mail Options: Priority Mail Express International generally arrives 3-7 business days. Priority Mail International orders generally arrive in 7-14 business days. First Class International varies by destination and orders may take 5-30 business days. If your package is late, please check with your local post office branch. They may be holding your package for collection of customs and duties.
18% Max Ground, not HI, AK, PR:
This special shipping option caps shipping charges at 18% of your order. It is only available for the lower 48 states. It does not include Hawaii, Alaska, or Puerto Rico. Some of our east coast customers were paying up to 25% on some orders and we wanted to provide a better rate for all of our retailers. This option is only enabled for orders of 30 pounds or more. Please note that 18% Max Ground may not always be the best option. Please check the other shipping methods to insure the cheapest option.